A system for counting objects in a queue waiting for service at one of a plurality of electronic points of service “EPOSs” includes an object tracking system and a processor system for processing data. The processor system may have memory means storing data indicative of the positions of each of said EPOSs within a service point area, and be adapted to receive data from each EPOS indicating its operational status and to receive from said tracking system data relating to positions of objects within the service point area. The method of counting objects in a queue comprises firstly determining an initial seed location as a point at which a single queue of objects forms. Then, determining a new seed location as a point at which the single queue forms Once the new seed location is determined, tracked objects may be assigned to the single queue and then counted.