- Patent Title: Quality control configuration for machine interpretation sessions
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Application No.: US15913887Application Date: 2018-03-06
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Publication No.: US10741179B2Publication Date: 2020-08-11
- Inventor: Jeffrey Cordell , Lindsay D'Penha , Julia Berke
- Applicant: Language Line Services, Inc.
- Applicant Address: US CA Monterey
- Assignee: Language Line Services, Inc.
- Current Assignee: Language Line Services, Inc.
- Current Assignee Address: US CA Monterey
- Agency: Patent Ingenuity, P.C.
- Agent Samuel K. Simpson
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G06N5/04 ; G10L15/26 ; G10L15/28 ; G06F3/0484 ; G06F40/40

Abstract:
A configuration provides quality control compliance for a plurality of machine language interpreters. A processor receives a plurality of requests for human-spoken language interpretation from a first human-spoken language to a second human-spoken language. Further, processor routes the plurality of requests to a plurality of machine language interpreters. In addition, an artificial intelligence system associated the plurality of machine language interpreters determines one or more quality control criteria. The processor also monitors compliance of the one or more quality control criteria by the plurality of machine language interpreters during simultaneously occurring machine language interpretations performed by the machine language interpreters.
Public/Granted literature
- US20190279621A1 QUALITY CONTROL CONFIGURATION FOR MACHINE INTERPRETATION SESSIONS Public/Granted day:2019-09-12
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