A system and method for communication between a building management system control panel and a monitoring station are disclosed. Examples of building management systems include fire alarm systems and security systems. The monitoring station and the control panel establish an encrypted channel between each other. The monitoring station and the control panel then transmit status information over the encrypted channel. In examples, the status information includes alarm information sent from fire control panels, intrusion information sent from security panels, and operational information of the panels and/or monitoring station, in examples.