Invention Grant
- Patent Title: Remote live support tool
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Application No.: US15727298Application Date: 2017-10-06
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Publication No.: US10749912B2Publication Date: 2020-08-18
- Inventor: Zhongliang Hu , Teemu Tanila
- Applicant: ABB Technology Oy
- Applicant Address: CH Baden
- Assignee: ABB Schweiz AG
- Current Assignee: ABB Schweiz AG
- Current Assignee Address: CH Baden
- Agency: Taft Stettinius & Hollister LLP
- Agent J. Bruce Schelkopf
- Priority: com.zzzhc.datahub.patent.etl.us.BibliographicData$PriorityClaim@20c42943
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L29/06 ; G06Q10/00 ; G06Q50/04 ; H04L29/08 ; H04L12/24 ; H04L12/58

Abstract:
To facilitate remote support, a live remote support tool providing versatile information exchange between an apparatus at a site and another apparatus in a remote support site is disclosed.
Public/Granted literature
- US20180159904A1 REMOTE LIVE SUPPORT TOOL Public/Granted day:2018-06-07
Information query