A service coordinator server and method are provided for performing operations including receiving a request by a requester for a first component of a requested service over a communication network, transmitting to the requester a provision of the first component of the requested service over the communication network, and storing information regarding the first component of the requested service in a requester service record in a memory of the server. The operations also include receiving a request by the requester to review the requester service record stored in the server memory, and the server authorizing the requester to access the stored service record. The operations further include permitting the requester to access and revise the service record stored in the memory of the service coordinator server.