- Patent Title: Image forming apparatus granting access and authorization to client or server to perform remote support service according to list of operations selected by the image forming apparatus
-
Application No.: US15399236Application Date: 2017-01-05
-
Publication No.: US10750052B2Publication Date: 2020-08-18
- Inventor: Mok-hwa Lim , Sun-young Park , Cheol-yon Won
- Applicant: HP PRINTING KOREA CO., LTD.
- Applicant Address: US TX Spring
- Assignee: Hewlett-Packard Development Company, L.P.
- Current Assignee: Hewlett-Packard Development Company, L.P.
- Current Assignee Address: US TX Spring
- Agency: Jefferson IP Law, LLP
- Priority: com.zzzhc.datahub.patent.etl.us.BibliographicData$PriorityClaim@1f8e89c7
- Main IPC: H04N1/44
- IPC: H04N1/44 ; H04L29/06 ; H04N1/00 ; H04L29/08 ; G03G15/00

Abstract:
A method of controlling an image forming apparatus is provided. The method includes requesting a remote support service from a terminal or a server connected to the terminal, receiving a request for an access authorization regarding an operation related to the remote support service from the terminal, granting the access authorization to the terminal based on a user input or a pre-set setting, receiving a control command for the remote support service from the terminal, and executing an operation corresponding to the control command according to the access authorization granted to the terminal.
Public/Granted literature
- US20170195523A1 IMAGE FORMING APPARATUS AND METHOD OF CONTROLLING THE SAME Public/Granted day:2017-07-06
Information query