Embodiments of the present disclosure disclose a method and apparatus for acquiring facial information. A specific embodiment of the method comprises: acquiring to-be-processed voice information and a to-be-processed image, and performing voice recognition on the to-be-processed voice information to acquire query information, the to-be-processed image comprising a plurality of facial images, and the query information being used to instruct querying facial information of a specified facial image in the to-be-processed image; recognizing semantically the query information to acquire a keyword set for querying the facial information; processing the to-be-processed image to acquire facial information in the to-be-processed image; and acquiring facial information corresponding to the to-be-processed voice information from the facial information by using the keyword set. The present embodiment realizes recognition on a plurality of facial images contained in a to-be-processed image and determines facial information by using a keyword, thereby improving the accuracy of acquiring a facial image by means of voice.