Invention Grant
- Patent Title: Chatbot system
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Application No.: US15986004Application Date: 2018-05-22
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Publication No.: US10757044B2Publication Date: 2020-08-25
- Inventor: Alexander Christopher Fawcett
- Applicant: SAGE GLOBAL SERVICES LIMITED
- Applicant Address: GB Newcastle upon Tyne
- Assignee: SAGE GLOBAL SERVICES LIMITED
- Current Assignee: SAGE GLOBAL SERVICES LIMITED
- Current Assignee Address: GB Newcastle upon Tyne
- Agency: Lando & Anastasi, LLP
- Priority: com.zzzhc.datahub.patent.etl.us.BibliographicData$PriorityClaim@50c73c2a
- Main IPC: H04L12/58
- IPC: H04L12/58 ; G06F8/30 ; G06F16/332

Abstract:
A chatbot system includes a parent chatbot and a plurality of sub-chatbots. Each sub-chatbot is associated with a specific domain. The parent chatbot is adapted to receive a user query and direct the user query to a relevant sub-chatbot. Each sub-chatbot includes at least one chatbot dialog, and is adapted to respond to the user query using the at least one chatbot dialog. Each sub-chatbot is implemented by a program entity adapted to return a return function. The return function is a function configured to accept a context object unique to the sub-chatbot as an input argument. The at least one chatbot dialog is accessed by at least one access function. The access function is a function configured to accept the context object of the sub-chatbot.
Public/Granted literature
- US20180337872A1 CHATBOT SYSTEM Public/Granted day:2018-11-22
Information query