Invention Grant
- Patent Title: Intent identification for agent matching by assistant systems
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Application No.: US16118169Application Date: 2018-08-30
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Publication No.: US10761866B2Publication Date: 2020-09-01
- Inventor: Baiyang Liu , Benoit F. Dumoulin , Carlos Garcia Jurado Suarez , Xiaohu Liu
- Applicant: Facebook, Inc.
- Applicant Address: US CA Menlo Park
- Assignee: Facebook, Inc.
- Current Assignee: Facebook, Inc.
- Current Assignee Address: US CA Menlo Park
- Agency: Baker Botts L.L.P.
- Main IPC: G06F17/27
- IPC: G06F17/27 ; G06F9/451 ; G10L15/18 ; G10L15/183 ; G10L15/22 ; G06F16/338 ; G06F16/332 ; G06F16/33 ; G06N20/00 ; G06F16/9535 ; G06Q50/00 ; H04L29/08 ; G06F16/176 ; G10L15/06 ; G10L15/16 ; G06F3/01 ; G06F16/9032 ; G06F16/2457 ; H04L12/58 ; G06F3/16 ; G06K9/00 ; G06K9/62 ; G06N3/08 ; G10L15/26 ; G06F16/9038 ; G06F16/904 ; G06F40/30 ; G06F40/40 ; G06F17/21 ; G10L13/04

Abstract:
In one embodiment, a method includes receiving a user request associated with one or more domains from a client system associated with a first user, parsing the user request to identify one or more semantic-intents are associated with the one or more domains and one or more slots, identifying, based on a ranker model, one or more dialog-intents associated with the user request based on the one or more semantic-intents and slots and context information associated with the user request, wherein each dialog-intent is a sub-intent of one or more of the semantic-intents, determining one or more agents for executing one or more tasks associated with the one or more dialog-intents respectively, and sending instructions for presenting a communication content information returned from the one or more agents responsive to executing the one or more tasks responsive to the user input to the client system.
Public/Granted literature
- US20190325081A1 Intent Identification for Agent Matching by Assistant Systems Public/Granted day:2019-10-24
Information query