A computer-implemented method for processing a query is disclosed. The method includes receiving, by a server, a query from a user device over a network, the query including one or more keywords; classifying, by the server, the query into one or more categories based on the one or more keywords of the query; determining, by the server, a confidence indicator associated with each of the one or more categories from the classifying; and modifying the query to boost the one or more categories when the confidence indicator associated with the one or more categories for one or more of the keywords of the query is greater than or equal to a confidence level threshold.