A method of automatically controlling chloramine concentration in a body of water contained in a reservoir includes: (a) determining residual chloramine concentration in a first water sample obtained from the body of water; (b) automatically engaging a supply of chlorine to add chlorine to the body of water when the residual chloramine concentration in the first water sample is determined to be below a residual chloramine concentration set-point or a first chloramine concentration percentage; (c) determining residual chloramine concentration in a second water sample obtained from the body of water after step (b); and (d) automatically engaging a supply of ammonia and the supply of chlorine to add both ammonia and chlorine to the body of water if the residual chloramine concentration in the second water sample is determined to be below the residual chloramine concentration in the first water sample or a second chloramine concentration percentage.