Invention Grant
- Patent Title: Estimating prospect lifetime values
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Application No.: US15014344Application Date: 2016-02-03
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Publication No.: US10769651B2Publication Date: 2020-09-08
- Inventor: Raghav Mathur , Swaroop Krothapalli
- Applicant: Tata Consultancy Services Limited
- Applicant Address: IN Mumbai
- Assignee: Tata Consultancy Services Limited
- Current Assignee: Tata Consultancy Services Limited
- Current Assignee Address: IN Mumbai
- Agency: Finnegan, Henderson, Farabow, Garrett & Dunner LLLP
- Priority: com.zzzhc.datahub.patent.etl.us.BibliographicData$PriorityClaim@9fd8406
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06F16/2457

Abstract:
The disclosure relates generally to estimating lifetime values, and more particularly to estimating Prospect Lifetime Values (PLTVs) for prospective customers for an organization. In one example, for estimating PLTV for a prospective customer, a distance of the prospective customer from each of existing customers of the organization is computed using existing customer data and prospective customer data. The existing customer data includes at least one of existing customer demographic variables and existing customer profile variables. Further, the prospective customer data includes at least one of prospective customer demographic variables and prospective customer profile variables. Subsequently, for the prospective customer, a pre-defined number of existing customers are determined from amongst the plurality of existing customers based on the distance. Thereafter, PLTV for the prospective customer is estimated using an average of Customer Lifetime Values (CLTVs) for the determined existing customers.
Public/Granted literature
- US20170068977A1 ESTIMATING PROSPECT LIFETIME VALUES Public/Granted day:2017-03-09
Information query