Invention Grant
- Patent Title: Automatic detection of anomalies in electronic communications
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Application No.: US15281368Application Date: 2016-09-30
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Publication No.: US10769658B2Publication Date: 2020-09-08
- Inventor: Michelle L. Carlough , Christopher M. Curtin , Robert K. Parkin , Joshua P. Schiffman , Zuochun Tang , Richard T. Winchell
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Keohane & D'Alessandro, PLLC
- Agent Stephanie Carusillo; Hunter E. Webb
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; H04L12/58

Abstract:
Embodiments described herein provide approaches for detecting anomalies in electronic communications. Specifically, a set of response metrics is obtained from each of a plurality of communications. Each of the plurality of communications is part of a communications batch. Based on an aggregation of the response metric over the plurality of communications, a response metric value for one or more of the set of response metrics is computed. This response metric value is compared to a predicted metric value corresponding to the response metric. Based on this comparison, it is determined whether the response metric value is anomalous. If the response metric value is anomalous, a remediation activity is performed.
Public/Granted literature
- US20180096384A1 AUTOMATIC DETECTION OF ANOMALIES IN ELECTRONIC COMMUNICATIONS Public/Granted day:2018-04-05
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