Invention Grant
- Patent Title: Supporting combinations of intents in a conversation
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Application No.: US16001777Application Date: 2018-06-06
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Publication No.: US10776582B2Publication Date: 2020-09-15
- Inventor: Robert N. Redmond , Florian Pinel , Donna K. Byron , Will Spann
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Conley Rose, P.C.
- Main IPC: G06F40/30
- IPC: G06F40/30 ; G06F40/205 ; G06F40/295 ; G10L15/22 ; G10L15/02 ; G10L13/04

Abstract:
A computer-implemented method for supporting combinations of intents in a conversation service. In one embodiment, the computer-implemented method provides a conversation service using a set of conversation trees. Each conversation tree within the set of conversation trees comprises a list of intents that define how to answer to a certain type of user input. The computer-implemented method creates an intent graph using the list of intents of each conversation tree within the set of conversation trees. The computer-implemented method adds composite intents to the set of conversation trees using the intent graph to generate a set of updated conversation trees. The computer-implemented method configures the conversation service to use the set of updated conversation trees that comprises composite intents for supporting combinations of intents.
Public/Granted literature
- US20190377790A1 Supporting Combinations of Intents in a Conversation Public/Granted day:2019-12-12
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