- Patent Title: Internal user-guide server for a customer premise equipment device
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Application No.: US15541329Application Date: 2015-08-18
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Publication No.: US10785112B2Publication Date: 2020-09-22
- Inventor: Jianxiang Chen
- Applicant: ARRIS Enterprises LLC
- Applicant Address: US GA Suwanee
- Assignee: ARRIS Enterprises LLC
- Current Assignee: ARRIS Enterprises LLC
- Current Assignee Address: US GA Suwanee
- Agency: Wenderoth, Lind & Ponack, L.L.P.
- International Application: PCT/CN2015/087416 WO 20150818
- International Announcement: WO2017/028208 WO 20170223
- Main IPC: H04L29/08
- IPC: H04L29/08 ; H04L12/24 ; H04L29/06

Abstract:
Methods, systems, and computer readable media can be operable to output troubleshooting and/or setup information associated with a device from a server within the device. In embodiments, troubleshooting and/or setup information is output from within the device to a subscriber when the device detects that an issue or failure exists with the device's connection to a network. A data or service request received from a subscriber can be rerouted to a server within the receiving device, and troubleshooting and/or setup information can be output as a result.
Public/Granted literature
- US20200014596A1 INTERNAL USER-GUIDE SERVER FOR A CUSTOMER PREMISE EQUIPMENT DEVICE Public/Granted day:2020-01-09
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