Invention Grant
- Patent Title: Optimized dynamic number insertion (DNI)
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Application No.: US16670310Application Date: 2019-10-31
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Publication No.: US10785374B1Publication Date: 2020-09-22
- Inventor: Jafar Adibi
- Applicant: Talkdesk, Inc.
- Applicant Address: US CA San Francisco
- Assignee: TALKDESK INC.
- Current Assignee: TALKDESK INC.
- Current Assignee Address: US CA San Francisco
- Main IPC: H04M7/12
- IPC: H04M7/12 ; H04M3/523 ; G06N20/00 ; G06Q30/02 ; G06N5/04

Abstract:
Optimizing a number pool for dynamic number insertion (DNI) used for call attribution is achieved by considering physical characteristics of the DNI number assigned to a specific channel versus characteristics of consumers within that channel—such as by determining a plurality of distinguishable consumer parameters having a business-positive correlation to a subset of numbers from among the pool of numbers—in order to make more optimized DNI number assignments.
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