Invention Grant
- Patent Title: Self-service terminal technical state monitoring and alerting
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Application No.: US14838469Application Date: 2015-08-28
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Publication No.: US10803437B2Publication Date: 2020-10-13
- Inventor: Ramesh Vaddadi , Krishna Kumari Rudraraju
- Applicant: NCR Corporation
- Applicant Address: US GA Atlanta
- Assignee: NCR Corporation
- Current Assignee: NCR Corporation
- Current Assignee Address: US GA Atlanta
- Agency: Schwegman, Lundberg & Woessner
- Main IPC: G06Q20/20
- IPC: G06Q20/20 ; G06F21/57 ; H04L29/08 ; H01L29/08

Abstract:
Various embodiments herein each include at least one of systems, methods, and software for self-service terminal technical state monitoring and alerting. One such embodiment in the form of a method performed on a computer of an SST, such as an ATM or POS terminal, includes comparing at least one computer platform layer system configuration setting retrieved from a computer platform layer memory device of the SST to respective expected values stored in a second memory device of the SST. The method may then transmit an alert via a network to an alert repository including data identifying the SST when the comparing identifies at least one of the computer platform layer system configuration values does not match a respective expected value.
Public/Granted literature
- US20170061413A1 SELF-SERVICE TERMINAL TECHNICAL STATE MONITORING AND ALERTING Public/Granted day:2017-03-02
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