Invention Grant
- Patent Title: Service management techniques
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Application No.: US16822875Application Date: 2020-03-18
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Publication No.: US10824304B2Publication Date: 2020-11-03
- Inventor: Bnayahu Makovsky , Yotam Barak , Amit Arom-Zohar
- Applicant: ServiceNow, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: ServiceNow, Inc.
- Current Assignee: ServiceNow, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Fletcher Yoder PC
- Main IPC: G06F3/0482
- IPC: G06F3/0482 ; G06F3/0484 ; G06F11/34

Abstract:
A system may include a cloud service platform accessible by a client device via a client network. The cloud service platform may provide a graphical user interface (GUI) to the client device and receive an indication of one or more service records associated with an enterprise from a database and generate the GUI for display on the client devices. The GUI may have a services dashboard including one or more graphical icons representative of respective service records of the service records. The cloud service platform may also receive one or more user inputs indicative of an adjustment to an amount of graphical icons displayed in the services dashboard from the client device, and dynamically modify an appearance of the graphical icons based on the user inputs. The appearance of the graphical icons may be indicative of one or more types of data associated with the respective service records.
Public/Granted literature
- US20200301550A1 SERVICE MANAGEMENT TECHNIQUES Public/Granted day:2020-09-24
Information query
IPC分类: