- Patent Title: Systems and methods for providing call context to content providers
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Application No.: US15985383Application Date: 2018-05-21
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Publication No.: US10824792B2Publication Date: 2020-11-03
- Inventor: Varun Soundararajan , Amit Agarwal , Sriram Bhargav Karnati
- Applicant: Google LLC
- Applicant Address: US CA Mountain View
- Assignee: Google LLC
- Current Assignee: Google LLC
- Current Assignee Address: US CA Mountain View
- Agency: Foley & Lardner LLP
- Main IPC: G06F40/14
- IPC: G06F40/14 ; G06F16/23 ; G06Q30/02 ; G06F40/205 ; G06F3/0484 ; H04L29/08 ; G06F3/0488 ; G06F3/0481 ; G09G5/00 ; H04M1/725 ; G06F16/951 ; G06F16/957 ; G06F17/00

Abstract:
The present disclosure is directed to providing call context to content providers. A tracker receives a selection of a content item associated with a keyword. The tracker stores, in an impression data structure, tracking data including the keyword. The tracker maps the selected content item to a first virtual number and generates a link there between. The tracker receives a call from a client device to initiate a first communication channel via the first virtual number. The tracker performs a lookup in a database using the first virtual number to identify a second virtual number corresponding to the content provider and to identify the tracking data. The tracker establishes, via the second virtual number, a second communication channel between the client device and a content provider device. The tracker provides the tracking data to the content provider via the second communication channel.
Public/Granted literature
- US20180267941A1 SYSTEMS AND METHODS FOR PROVIDING CALL CONTEXT TO CONTENT PROVIDERS Public/Granted day:2018-09-20
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