Invention Grant
- Patent Title: Automatic subject matter expert profile generator and scorer
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Application No.: US15091882Application Date: 2016-04-06
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Publication No.: US10824974B2Publication Date: 2020-11-03
- Inventor: Pritpal S. Arora , Bijo S. Kappen , Gopal S. Pingali
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Edward J. Wixted, III
- Main IPC: G06Q10/06
- IPC: G06Q10/06

Abstract:
In an approach for dynamically determining a suitable SME for a particular critical situation, a processor receives an initial problem statement. A processor constructs a collaboration channel associated with the initial problem statement. A processor identifies an SME based on a rating that associates the SME with the initial problem statement. A processor sends an invitation to the SME to join the collaboration channel.
Public/Granted literature
- US20170076245A1 AUTOMATIC PROFILE GENERATOR AND SCORER Public/Granted day:2017-03-16
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