Invention Grant
- Patent Title: Systems and methods for determining customer state transitions for growth of customer lifetime values
-
Application No.: US15418691Application Date: 2017-01-28
-
Publication No.: US10825034B2Publication Date: 2020-11-03
- Inventor: Wei Shen , Tao Zhu , Vahid Jalalibarsari
- Applicant: WAL-MART STORES, INC.
- Applicant Address: US AR Bentonville
- Assignee: WALMART APOLLO, LLC
- Current Assignee: WALMART APOLLO, LLC
- Current Assignee Address: US AR Bentonville
- Agency: Bryan Cave Leighton Paisner LLP
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06Q10/06

Abstract:
Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of determining a lifetime value (LTV) for customers of a retailer, segmenting the customers into customer states based upon one or more purchases made by each customer at the retailer within a predetermined period of time, determining a first average LTV for customers in a first customer state and a second average LTV for customers in a second customer state lower than the first average LTV, coordinating a first display of a first online advertisement for customers in the first LTV to transition the customers from the first customer state to the second customer state, and coordinating a second display of a second online advertisement for customers in the second state.
Public/Granted literature
- US20180218383A1 SYSTEMS AND METHODS FOR DETERMINING CUSTOMER STATE TRANSITIONS FOR GROWTH OF CUSTOMER LIFETIME VALUES Public/Granted day:2018-08-02
Information query