The present invention is generally directed to methods, systems, and computer program products for routing order lookups from retail systems. Order data can be synchronized from the order database cache to the order database. The order database can modify an order state of one or more customer orders from the order database. An order lookup can be received from an in-store retail system channel of one or more in-store retail system channels and can indicate a database command type. A database command type can impact a state of the order database when the order data is modified. A data source can service the order lookup based on at least a timestamp of the order data associated with a customer order. A data indicator of the order data in the order lookup can be modified when the database command type impacts the state of the order database.