Systems, methods and tools for improving healthcare communication between physicians and patients by utilizing audio recordings systems capable of collecting voice data of patient conversations with healthcare providers. The communication system converts the recorded voice data into text using voice to text conversion software, analyzes the voice data using a natural language processor to parse for key words and phrases relating to the patient's health and concerns. Voice data may be additionally analyzed by cognitive analysis systems and machine learning algorithms designed to identify the sentiment that the patient is portraying while discussing the patient's concerns about health-related experiences or symptoms and cross-referenced with social media and other external websites or applications, confirming a patient's sentiment or providing additional key words and phrases unraised by the patient when communicating with the physician.