A method includes creating a record of a continual improvement process (CIP) on a hosted client instance based on detection of one or more optimizations to improve at least one of a plurality of actions associated with the hosted client instance; setting a monitored metric with a predetermined target corresponding to the record to measure progress of the CIP over time based on analytical data associated with the monitored metric; setting one or more identified tasks associated with the monitored metric and monitor completion of the one or more identified tasks; and presenting progress data indicating progress toward achieving the monitored metric over time and indicating whether the monitored metric was achieved based on whether the analytical data associated with the monitored metric indicates that the predetermined target was met.