Invention Grant
- Patent Title: Database and system architecture for analyzing multiparty interactions
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Application No.: US15694462Application Date: 2017-09-01
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Publication No.: US10831743B2Publication Date: 2020-11-10
- Inventor: Neil Hornsby , Ian T. Perks , Khaled Elsayed , Nathaniel Jahnke
- Applicant: PFFA Acquisition LLC
- Applicant Address: US OH Cincinnati
- Assignee: PFFA Acquisition LLC
- Current Assignee: PFFA Acquisition LLC
- Current Assignee Address: US OH Cincinnati
- Agency: Armstrong Teasdale LLP
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F16/23 ; G06F16/22 ; G06F16/2455 ; G06F16/2457 ; G06F16/00

Abstract:
An analytics engine (AE) computing system for analyzing and evaluating data in real-time associated with a performance of parties interacting within a multi-party interaction is provided. The AE system is configured to receive interaction data from a data validation (DV) computing device, retrieve contextual data from a contextual data source, determine a task identifier, and calculate a task score. The AE system is also configured to retrieve normalization model data from a normalization database, compare a plurality of normalization rules to the validated interaction data and the contextual data, and determine at least one normalization factor applies to the task score. The AE system is further configured to normalize the task score based on the at least one normalization factor, calculate an aggregate score using the normalized task score, and store the validated interaction data, the normalized task score, and the aggregate score in an analysis database.
Public/Granted literature
- US20180067984A1 DATABASE AND SYSTEM ARCHITECTURE FOR ANALYZING MULTIPARTY INTERACTIONS Public/Granted day:2018-03-08
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