Invention Grant
- Patent Title: Systems and methods for dynamically scheduling tasks across an enterprise
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Application No.: US15588122Application Date: 2017-05-05
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Publication No.: US10832189B2Publication Date: 2020-11-10
- Inventor: Sanjay Gupta , Venki Subramanian , Sarath Ambati
- Applicant: ServiceNow, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: ServiceNow, Inc.
- Current Assignee: ServiceNow, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Fletcher Yoder PC
- Main IPC: G06Q10/06
- IPC: G06Q10/06

Abstract:
A system may include a processor that receives tasks to be performed, determines ordering rules associated with the tasks, and identifies a first set of employees to perform the one or more tasks based on schedule data associated with the employees and the ordering rules. The processor may then identify one employee of the first set of employees to perform the tasks based on a current schedule for the one employee and the ordering rules, identify scheduled tasks to remove from the current schedule based on un-assignment rules, and generate an adjusted current schedule to include the tasks and remove the scheduled tasks from the current schedule. The processor may then send a notification indicative of an adjusted current schedule to a computing device associated with the one employee.
Public/Granted literature
- US20180322442A1 SYSTEMS AND METHODS FOR DYNAMICALLY SCHEDULING TASKS ACROSS AN ENTERPRISE Public/Granted day:2018-11-08
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