A system for requesting a quote, processing an order, or requesting support for a part of an electric machine is described. The system includes a user interface device with a memory device storing a computer program with executable instructions, and a communication network interfacing with the user interface device and adapted to transmit data. The computer program includes instructions to transmit an electronic communication via the communication network. The electronic communication contains data relating to the part of the electric machine for requesting a quote, processing an order, or requesting support of the electric machine.