Invention Grant
- Patent Title: Call recording system and method of reproducing recorded call
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Application No.: US16181391Application Date: 2018-11-06
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Publication No.: US10855837B2Publication Date: 2020-12-01
- Inventor: Terumi Saito , Takashi Sugiyama
- Applicant: Hitachi Information & Telecommunication Engineering, Ltd.
- Applicant Address: JP Kanagawa
- Assignee: HITACHI INFORMATION & TELECOMMUNICATION ENGINEERING, LTD.
- Current Assignee: HITACHI INFORMATION & TELECOMMUNICATION ENGINEERING, LTD.
- Current Assignee Address: JP Kanagawa
- Agency: Mattingly & Malur, PC
- Priority: JP2018-059422 20180327
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M3/42 ; G10L15/28

Abstract:
The sections of the call unnecessary for reproduction are grasped without wasting time and labor. The call recording system includes a call information entry unit to enter operation information of call terminals which is acquired by a call control unit into a terminal operation information table; a recorded information entry unit to enter recorded information of the call which are acquired by a call recording unit into a recorded information table; and a call information reproduction unit to recognize sections unnecessary for reproduction of the recorded information based on the operation information of the call terminals so as to display a reproduction screen including a result on the recognized sections on a display section.
Public/Granted literature
- US20190306310A1 CALL RECORDING SYSTEM AND METHOD OF REPRODUCING RECORDED CALL Public/Granted day:2019-10-03
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