A system and method for providing awareness in a hospitality environment are presented. In one embodiment, a vertical and horizontal array of set-top boxes is provided and each set-top box includes an identification corresponding to the room in which the set-top box is placed. Each set-top box includes an infrared receiver that receives an infrared signal from a proximate wireless-enabled programmable device and responsive thereto, transmits a data packet including set-top box identification and a proximate wireless-enabled programmable device identification. A server determines the location of the proximate wireless-enabled programmable device based on the data packet.