Invention Grant
- Patent Title: Device, system and method for summarizing agreements
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Application No.: US14623775Application Date: 2015-02-17
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Publication No.: US10860979B2Publication Date: 2020-12-08
- Inventor: David Geffen , Eshay Livne , Omer Abramovich , Eyal Eshel
- Applicant: NICE-SYSTEMS LTD.
- Applicant Address: IL Ra'anana
- Assignee: NICE LTD.
- Current Assignee: NICE LTD.
- Current Assignee Address: IL Ra'anana
- Agency: Pearl Cohen Zedek Latzer Baratz LLP
- Main IPC: G06Q10/10
- IPC: G06Q10/10 ; G10L13/08 ; G06F3/16

Abstract:
A computerized system for summarizing agreements between two or more parties, comprises one or more processors. The processors may be configured to capture data relating to the agreement, such as agent screen data during an interaction with a customer. The data may be captured in successive capture operations each in response to an event, such as an agent key press or data entry. The captured data may be used to prepare a continuous text summarizing the agreement. An audio summary of the agreement may be derived from the text and played to at least one of the parties.
Public/Granted literature
- US20160239805A1 DEVICE, SYSTEM AND METHOD FOR SUMMARIZING AGREEMENTS Public/Granted day:2016-08-18
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