The present disclosure relates to determining automation potential of a process by dividing the process into subsidiary processes corresponding to five hierarchical tiers, assessing the subsidiary processes by selecting a value for each of one or more parameters for each of the subsidiary processes at the tier five, computing a score for the subsidiary processes at the tier five based on the selected values, identifying a category of automation for the subsidiary processes in the tier five based on the score for the subsidiary processes at the tier five; determining an automation potential indicator for the subsidiary processes in the tier five based on the category of automation and the score; computing a maximum automation potential indicator and an automation potential indicator at each hierarchical tier based on a maximum automation potential indicator and an automation potential indicator at immediately lower tier to compute the automation potential for the process.