According to one embodiment, an electronic apparatus includes a nonvolatile memory and a hardware processor. The nonvolatile memory is configured not to permit a user using the electronic apparatus to access the nonvolatile memory. The hardware processor is configured to download a client program for connection to a first server apparatus configured to provide a virtual desktop environment, from a second server apparatus different from the first server apparatus, make the downloaded client program stored in the nonvolatile memory, and launch the client program stored in the nonvolatile memory in order for the electronic apparatus to receive the virtual desktop environment, in a case where the client program is stored in the nonvolatile memory.