A relay apparatus that relays communication between a server which provides a service and a terminal which receives the service causes the terminal to store a setting that can identify, for each service, a piece of transmission target information from the terminal to the server which provides the service, among a plurality of pieces of information that can be provided by the terminal, notifies the terminal of a predetermined service of a plurality of services if an information request corresponding to the predetermined service of the plurality of services is received from the server, receives information identified by the terminal based on the notification and the setting from the terminal, and transfers the information which has been identified to the server.