Invention Grant
- Patent Title: Prioritizing alert recipients using activity monitoring data
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Application No.: US16395917Application Date: 2019-04-26
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Publication No.: US10896594B2Publication Date: 2021-01-19
- Inventor: Ciaran E. Hannigan , Nicholas R. Sandonato
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Roberts Calderon Safran & Cole, P.C.
- Agent Jay Wahlquist; Andrew D. Wright
- Main IPC: G08B21/00
- IPC: G08B21/00 ; G08B25/00 ; G08B25/10

Abstract:
Devices and methods for prioritizing alert recipients using activity monitoring data are disclosed. A method includes: receiving, by a computing device, an incoming alert; receiving, by the computing device, activity data corresponding to a first on-call person; determining, by the computing device, whether or not the first on-call person is available using the activity data corresponding to the first on-call person; in response to determining that the first on-call person is available, the computing device sending the incoming alert to the first on-call person; and in response to determining that the first on-call person is not available, the computing device sending the incoming alert to a second on-call person.
Public/Granted literature
- US20190251828A1 PRIORITIZING ALERT RECIPIENTS USING ACTIVITY MONITORING DATA Public/Granted day:2019-08-15
Information query