A method for operating a transport system having at least one transport means. In this case, it is provided that a period of use of the transport by a user or at least a beginning of the period of use is recorded by detecting a use of the transport means if at least two of the following conditions are met: A communication link of an assistance device of the user to the transport system exists or is being created; a load capacity of the transport means or a change in the load capacity is detected; and a movement of the transport means and/or an operation of a drive device of the transport means exists or exist or is or are being initiated.