A method for recognizing the face of a user that uses a device in a facility includes receiving a photo of the user and extracting a face image of the user from the photo. The method includes receiving a full candidate face set of all registered users, a first list of registered users that are within the facility, and a second list of registered users that are using other devices in the facility. The method includes generating a reduced candidate face set from the full candidate face set by excluding at least one of (1) candidate faces corresponding to users that are not included in the first list or (2) candidate faces corresponding to users that are included in the second list, from the full candidate face set. The method also includes determining whether the face image corresponds to a candidate face of the reduced candidate face set.