Invention Grant
- Patent Title: Handling calls on a shared speech-enabled device
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Application No.: US15980836Application Date: 2018-05-16
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Publication No.: US10911594B2Publication Date: 2021-02-02
- Inventor: Vinh Quoc Ly , Raunaq Shah , Okan Kolak , Deniz Binay , Tianyu Wang
- Applicant: Google LLC
- Applicant Address: US CA Mountain View
- Assignee: Google LLC
- Current Assignee: Google LLC
- Current Assignee Address: US CA Mountain View
- Agency: Middleton Reutlinger
- Main IPC: H04M3/42
- IPC: H04M3/42 ; G10L15/30 ; G10L17/00 ; G10L15/22 ; G06F3/16 ; G10L15/18 ; H04L29/12 ; H04L29/06

Abstract:
In some implementations, a determination that a first party has spoken a query for a voice-enabled virtual assistant during a voice call between the first party and a second party is made, in response to the determination that the first party has spoken the query for the voice-enabled virtual assistant during the voice call between the first party and the second party, the voice call between the first party and the second party is placed on hold, a determination that the voice-enabled virtual assistant has resolved the query is made, and in response to the determination that the voice-enabled virtual assistant has handled the query, the voice call between the first party and the second party is resumed from hold.
Public/Granted literature
- US20180337962A1 HANDLING CALLS ON A SHARED SPEECH-ENABLED DEVICE Public/Granted day:2018-11-22
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