A shared terminal, includes circuitry to control a display to display an image to a plurality of users, the plurality of users sharing a use of the shared terminal; and a network interface to communicate with a terminal management server and a destination management server through a network. The circuitry obtains, from a first privately-owned terminal owned by a first user, first terminal identification information for identifying the first privately-owned terminal. Under control of the circuitry, the network interface transmits the first terminal identification information to a terminal management server; receives first user identification information from a terminal management server; transmits the first user identification information to the destination management server; receives a first email address of the first user from the destination management server; and transmits an email whose sender email address is the first email address.