A method for accessing communication in chat sessions for cart generation is discussed. The method includes accessing, via a chat bot, a chat text in a chat session by a chat application instance to another chat application instance. The method includes determining intent for purchasing a product from a merchant based on an analysis of the chat text. In response to determining the intent, the method determines a locator for an online store of the merchant from the chat text. The method includes accessing, using the locator, the online store to determine product features of the product. Based on the product features and the chat text, a cart is generated for an order of the product for the online store. The method provides, via the chat bot, an indication of the cart to the chat session to obtain, from the first chat application instance, authorization to order the cart.