A device for communicating with a remote device is disclosed, which includes a processor and a memory in communication with the processor. The memory includes executable instructions that, when executed, cause the processor to control the device to perform functions of establishing, via a communication network, a communication session with the remote device; capturing a speech spoken by a user and generating audio data representing the captured speech by the user; encoding the audio data for transmission to the remote device via the communication network; converting the audio data to text data representing the captured speech; and transmitting, during the communication session, the encoded audio data and the text data to the remote device via the communication network. The device thus can provide the text data representing the captured speech when a quality of the encoded audio signal received by the remote device is below a predetermined level.