Invention Grant
- Patent Title: Dynamic handling of callhome data
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Application No.: US16209825Application Date: 2018-12-04
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Publication No.: US10936400B2Publication Date: 2021-03-02
- Inventor: Christof Schmitt , Erik Rueger
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Kunzler Bean & Adamson
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/07 ; G06F9/54 ; G06F11/30

Abstract:
Methods and systems for dynamic handling of call home data are provided. A system for providing dynamic handling of call home data includes an event detection module that detects one or more events in the operation of one or more components. The system may also include a data request module that requests call home instructions from an upload data manager in response to the detected one or more events. Also, the upload data manager provides call home instructions. The system may further include a call home transmission module that collects call home data based on the call home instructions and provides the collected data to an upload server.
Public/Granted literature
- US20200174878A1 DYNAMIC HANDLING OF CALLHOME DATA Public/Granted day:2020-06-04
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