Invention Grant
- Patent Title: Methods and systems for managing multiple recipient electronic communications
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Application No.: US16375760Application Date: 2019-04-04
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Publication No.: US10938762B2Publication Date: 2021-03-02
- Inventor: Shikhar Kwatra , Corville Allen , Sushain Pandit
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Griffiths & Seaton PLLC
- Main IPC: H04L12/58
- IPC: H04L12/58 ; G06F40/30 ; H04L29/08

Abstract:
Embodiments for managing electronic communications by one or more processors are described. A plurality of historical communications are analyzed. Each of the plurality of historical communications is associated with at least one of a plurality of recipients. Reactions of the plurality of recipients to each of the plurality of historical communications associated therewith are analyzed. The analysis of the reactions includes normalizing the reactions to determine a consensus of the reactions. A current communication associated with a sender and the plurality of recipients is analyzed. The current communication is modified based on the analyses of the plurality of historical communications, the reactions of the plurality of recipients, and the current communication. The modified current communication is caused to be transmitted to at least one of the sender and at least some of the plurality of recipients.
Public/Granted literature
- US20200322299A1 METHODS AND SYSTEMS FOR MANAGING MULTIPLE RECIPIENT ELECTRONIC COMMUNICATIONS Public/Granted day:2020-10-08
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