Invention Grant
- Patent Title: Contextual preferred response time alert
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Application No.: US16200762Application Date: 2018-11-27
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Publication No.: US10938985B2Publication Date: 2021-03-02
- Inventor: Priyansh Jaiswal , Shikhar Kwatra , Peeyush Jaiswal
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Joseph P. Curcuru; Edward J. Wixted, III
- Main IPC: H04M3/42
- IPC: H04M3/42 ; G06Q30/00 ; G06Q10/10

Abstract:
In an approach for recommending a response time for callback, a processor receives an indication to initiate a callback to a caller after the caller requests the callback from a callee, wherein the callee is a user whom the caller has called. A processor analyzes callback information. A processor determines a callback time based on the callback information. A processor sends an alert about the callback, wherein the alert includes the determined callback time.
Public/Granted literature
- US20200169634A1 Contextual Preferred Response Time Alert Public/Granted day:2020-05-28
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