Methods, computer program products, and systems are presented. The method computer program products, and systems can include, for instance: receiving a request from a customer user for reception of an item by the customer user at a retail venue and data specifying a current physical location of the customer user relative to the retail venue; predicting based on the current physical location of the customer user and historical data of the customer user a time of arrival of the customer user at the retail venue; and outputting a notification to the customer user based on the predicting, the notification including timing information of the reception.