The described technology is directed towards repurposing expired cached data when no unexpired data is available. Cached, unexpired data is used in response to a request when such data exists. If such data does not exist, e.g., at a front-end data service, then an attempt to obtain the requested data from another (e.g., back-end data service) is made. If the attempt is unsuccessful, and expired cached data exists, the expired cached data is returned in response to the request, e.g., instead of returning an error. A back-end data service may similarly return expired cached data when the back-end data service is unable to obtain unexpired requested data elsewhere. An emergency mode may be entered in which data, whether expired or not, is returned from a cache when such data exists, such as when an attempt to obtain the data elsewhere is known in advance to be futile.