Invention Grant
- Patent Title: Automating actions of a mobile device during calls with an automated phone system
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Application No.: US16296285Application Date: 2019-03-08
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Publication No.: US10944869B2Publication Date: 2021-03-09
- Inventor: Giacomo G. Chiarella , Daniel T. Cunnington , Eunjin Lee , John J. Wood
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent Teddi Maranzano
- Main IPC: H04M3/51
- IPC: H04M3/51 ; H04M1/725

Abstract:
Embodiments include methods, systems and computer program products for automating actions of a mobile device during a call with an automated phone system. Aspects include determining that a phone call is being made to the automated phone system from the mobile device. Aspects also include obtaining automation information for the phone call. Based at least in part on the automation information, aspects include automatically performing at least one of providing data to the automated phone system and executing an action on the mobile device.
Public/Granted literature
- US20200288015A1 AUTOMATING ACTIONS OF A MOBILE DEVICE DURING CALLS WITH AN AUTOMATED PHONE SYSTEM Public/Granted day:2020-09-10
Information query