Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for a cognitive robotics analyzer are disclosed. In one aspect, a method includes the actions of receiving, for each user characteristic of a plurality of user characteristics, first data that identifies one or more first actions that perform a first process and second data that identifies one or more second actions that perform a second process that is labeled as similar to the first process. The actions further include training a predictive model. The actions further include receiving data that identifies actions performed by a user. The actions further include applying the predictive model to one or more of the actions. The actions further include classifying a process performed by the one or more actions as similar to a particular process. The actions further include associating the user with the particular user characteristic.