- Patent Title: System and method for crowd management and maintenance operations
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Application No.: US15826357Application Date: 2017-11-29
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Publication No.: US10970725B2Publication Date: 2021-04-06
- Inventor: Wei Yeh , Travis Cossairt
- Applicant: Universal City Studios LLC
- Applicant Address: US CA Universal City
- Assignee: Universal City Studios LLC
- Current Assignee: Universal City Studios LLC
- Current Assignee Address: US CA Universal City
- Agency: Fletcher Yoder P.C.
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06Q10/00 ; G06Q10/06

Abstract:
A crowd management system includes at least one local controller associated with an attraction area of an individual attraction within a theme park. The crowd management system includes a transceiver of the at least one local controller, where the transceiver receives guests data via wireless signals from guest-associated devices within a detection range of the local controller. The crowd management system includes a remote central controller in communication with the at least one local controller and the guest-associated device. The remote central controller receives the guest data from the at least one local controller and determines one or more crowd metrics of the individual attraction based on the guest data. The remote central controller generates an activity command based on the one or more crowd metrics. The remote central controller transmits the activity command to at least one guest-associated device of the guest-associated devices.
Public/Granted literature
- US20190164177A1 SYSTEM AND METHOD FOR CROWD MANAGEMENT AND MAINTENANCE OPERATIONS Public/Granted day:2019-05-30
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