Invention Grant
- Patent Title: Conversational agent dialog flow user interface
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Application No.: US16024557Application Date: 2018-06-29
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Publication No.: US10997222B2Publication Date: 2021-05-04
- Inventor: Ajay Kumar Gupta , Pratyush Kumar , Sachindra Joshi
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Ference & Associates LLC
- Main IPC: G06F16/332
- IPC: G06F16/332 ; G06F3/16 ; G10L15/22

Abstract:
One embodiment provides a method, including: obtaining a plurality of chatlogs involving a conversational agent, wherein the plurality of chatlogs represent interactions between users and the conversational agent; identifying dialog states of the conversational agent, wherein each dialog state corresponds to a possible response by the conversational agent; generating a dialog tree including one or more dialog flows of the conversational agent, wherein a dialog flow represents an interaction that occurred between the conversational agent and a user; and providing a conversational reflow user interface for a conversational reflow system allowing execution of the conversational agent to mimic interactions between users and the conversational agent, wherein the conversational reflow system advances through dialog flows based upon input provided by a user at the conversational reflow user interface and the conversational reflow user interface displays output based upon the dialog states of the dialog tree.
Public/Granted literature
- US20200004874A1 CONVERSATIONAL AGENT DIALOG FLOW USER INTERFACE Public/Granted day:2020-01-02
Information query