Invention Grant
- Patent Title: Remote access controller support system
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Application No.: US16176713Application Date: 2018-10-31
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Publication No.: US11012291B2Publication Date: 2021-05-18
- Inventor: Sanjay Rao , Divya Vijayvargiya
- Applicant: Dell Products L.P.
- Applicant Address: US TX Round Rock
- Assignee: Dell Products L.P.
- Current Assignee: Dell Products L.P.
- Current Assignee Address: US TX Round Rock
- Agency: Haynes and Boone, LLP
- Main IPC: H04L12/24
- IPC: H04L12/24

Abstract:
A remote access controller support system includes a first server device that includes a first remote access controller that is coupled to a support system and a client device through an out-of-band network connection. The first remote access controller detects a server device event at the first server device. The first remote access controller correlates the event with a stored server device event and determines a recommended action associated with the stored server device event. The first remote access controller causes, via the out-of-band network connection, the recommended action to be displayed on a display device of the client device.
Information query